User Profiles cannot be upgraded in this direction, and it would be necessary to create a new User Profile with the new installation of Dragon NaturallySpeaking 12 Premium.
DRAGON NATURALLYSPEAKING 12 AMAZON UPGRADE
For example, if Dragon NaturallySpeaking 10 Professional was being used and then Dragon NaturallySpeaking 12 Premium was purchased, this is a full installation and not an upgrade installation. When moving from a higher edition of Dragon NaturallySpeaking to a lower edition (where an upgrade is not possible), the User Profile can NOT be upgraded. When moving from a lower edition of Dragon NaturallySpeaking to a higher edition (either by an installation upgrade or by moving to a new full installation), the User Profile can be upgraded. Note: The User Profile Upgrade Wizard can be found by going to "Start > All Programs > Dragon NaturallySpeaking > Dragon NaturallySpeaking Tools > Upgrade User Profiles". Through the User Profile Upgrade Wizard. When attempting to open the older version User Profile for the first time. 
At the end of the installation process of Dragon NaturallySpeaking. The User Profile can be upgraded at one of the following times: The Dragon User Profile from the previous version of Dragon NaturallySpeaking can also be upgraded to be used in the latest version of Dragon NaturallySpeaking. It is not possible to upgrade from Dragon NaturallySpeaking 10 Professional to Dragon NaturallySpeaking 12 Premium, as Premium is a lower Edition than Professional. Upgrading from Dragon NaturallySpeaking 10 Premium to Dragon NaturallySpeaking 12 Professional is supported, as Professional is a higher Edition than Premium. 
It is not possible to upgrade to Dragon NaturallySpeaking 12 from older versions of the application (such as Dragon NaturallySpeaking 9).
Upgrading to Dragon NaturallySpeaking 12 is supported from either Dragon NaturallySpeaking 10 or Dragon NaturallySpeaking 11. Upgrading is only supported from two versions prior to the version of Dragon NaturallySpeaking being installed, and must be to the same Edition or higher. It is possible to upgrade from a previous version of Dragon NaturallySpeaking to the latest version of Dragon NaturallySpeaking. 
Information on upgrading to a newer version of Dragon NaturallySpeaking
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